On this page you will find all the ways to contact us if you need help, have questions or something is unclear to you.

Do you have questions?

Communication Resources

You can reach us easily in the following ways if you have any questions, problems or ambiguities. Our friendly staff are always here to help you solve your problems and answer any questions you may have.

Live Chat

Click on the chat icon on the right side of the screen and speak directly to our support.

Social Media

Contact us on all common social media channels. We will help you directly and quickly.

Support Portal

If our employees are not available at the moment, you can of course leave us a message.

Phone Supports

Get personal help over the phone and speak personally to one of our friendly staff.

Support Tickets

If you contact us by email, you will receive a support ticket, which will be answered quickly.


If you would like to check how our site works, then take a look at the frequently asked questions.

Follow us on all known social media channels. You can also contact us directly there and we will help you quickly and easily. In addition, we keep you up to date about innovations in NFT tickets and the latest technologies.

Submit A Support Ticket

After submitting the form, a support employee will contact you as soon as possible.

Get started with NFT Tickets for free

Login or Register with us to buy NFT tickets and manage your account and payments or top-up your account.

Do you have Questions?

Frequently Asked Questions

Here you will find frequently asked questions and answers. If you cannot find what you are looking for and have further questions, please do not hesitate to contact us. Our friendly staff are available 24/7 to help and assist you.

NFT stands for "non-fungible token". Non-fungible means something is unique and cannot be replaced. It is therefore an event ticket that works decentrally like a cryptocurrency. Everyone can transfer these tickets between different wallets and even buy or sell them decentrally.

At our website you will find various events for which we are allowed to issue NFT tickets. The ticket payment can be made by credit card or cryptocurrency and your purchased ticket will be sent to your personal wallet in a matter of seconds.

A digital wallet is created automatically when you register on our website and can be used indefinitely. After registering, you will receive a recovery code for restoring your digital wallet at anytime and anywhere in case your access data to our member area is lost.

NFT Tickets is based on the Elrond (now MultiversX) blockchain architecture, built from the ground up to cumulatively improve throughput and execution speed by thousands of times. With a daily trading volume of more than 30 million dollars, it is one of the leading cryptocurrencies worldwide and is represented on all major international trading exchanges.

No, our NFT ticket system works completely independent and does not require any investment in cryptocurrencies. After purchasing you will receive your event ticket in your electronic wallet, which you can access from our member area. There are no fees for receiving your digital ticket.

Just bring your mobile phone with you. Upon admission, the personal QR code of your member account will be checked and your ticket will be recognized automatically. With your QR code, you can also pay for drinks and food at selected events simply and easily.

Since it is a digital ticket, it is technically not possible to refund an NFT ticket. However, you can sell or exchange your ticket easily and securely on decentralized NFT exchanges. If the event is cancelled, you will of course be reimbursed the full purchase price.